Candidates are required to apply their understanding to a variety of simple business situations and should be able to make simple decisions based upon the analysis and evaluation of information provided.
|Motivating Employees||The importance of a well-motivated workforce;|
Methods of motivation.
|Organisation and Management||Draw, interpret and understand simple organisational charts;|
The role of management;
|Recruitment, Selection and Training of Employees||Recruitment and selecting employees;|
The importance of training and the methods of training;
Why reducing the size of the workforce might be necessary;
Legal controls over employment issues and their impact on employers and employees.
|Internal and External Communication||Why effective communication is important and the methods used to achieve it;|
Demonstrate an awareness of communication barriers.