Operations management is the discipline of how resources are managed to achieve the efficient production/provision of goods and services. Project management is the discipline of managing resources to successfully complete one-off projects. This topic area promotes understanding of operations and project decisions and how design, planning, quality and workforce issues interrelate to achieve operations and project objectives. Candidates should develop an understanding of the benefits
and limitations of a variety of techniques and analytical frameworks used by operations and project managers. Central to the understanding of how successful operations and project management support effective manufacturing and service businesses is a recognition of the importance of innovation in product and service delivery in dynamic and volatile business environments.
AS Level Content —- Paper 1 & 2
Topic | Content |
The nature of Operations | >> Inputs, outputs, and the transformation process >> Effectiveness, efficiency & productivity >> Value Added >> Capital vs Labour intensity |
Operations Planning | >> Operations decisions >> Flexibility & Innovation >> Operations method >> Location >> Scale of Operation |
Inventory Management | >> Purpose, costs & benefits of inventory >> managing inventory |
A Level Content
Topic | Content |
Operations Planning | >> Enterprise Resource Planning |
Capacity Utilisation | >> Measurement and significance of capacity >> Increasing capacity utilisation >> Outsourcing |
Lean Production & Quality Management | >> Lean Production >> Kaizen >> Just in Time >> Quality Control & Assurance >> Total Quality management >> Benchmarking |
Project Management | >> The need for project >> Network Diagrams >> Critical Path Analysis |